Withdrawal Policy
Withdrawal Policy
Your Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you (who is not the carrier) has taken possession of the goods.
Exercising Your Right of Withdrawal
To exercise your right of withdrawal, you must inform us
Martin Koch Johannes-Schriefers-Weg 4 47877 Willich Deutschland Email: hello@handsfree-content.com
by means of a clear declaration (e.g., a letter sent by post or an email) of your decision to withdraw from this contract.
To meet the withdrawal deadline, timely dispatch of the withdrawal is sufficient.
Consequences of Withdrawal
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (excluding additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which you inform us of the withdrawal of this contract.
For the refund, the same payment methods will be used that you used for the original booking, unless you have expressly agreed otherwise.
Special Notice for Digital Content
For contracts for the supply of digital content (e.g., software, e-books, online courses), your right of withdrawal expires if you have expressly consented to the performance beginning before your withdrawal period has expired and have been informed of your right of withdrawal.
☐ _______________ I expressly consent to the performance of the contract beginning before the expiry of my withdrawal period. With this consent, my right of withdrawal expires.
Model Withdrawal Form
You may use the attached model withdrawal form to withdraw from the contract. However, this is not mandatory.
Model Withdrawal Form
(1) I/we* hereby withdraw from the contract for the purchase of the following goods/service(s):
(2) Ordered on *:
(3) Name(s) of consumer(s):
(4) Address of consumer(s):
(5) Signature of consumer(s) (only for notification on paper):
(6) Date:
* Delete as appropriate.
You can fill out this form and send it to us by email at hello@handsfree-content.com.